wp999 believes that gambling is entertainment – and entertainment should never come at the cost of your financial wellbeing or personal happiness. This page explains how we protect our players and what tools are available to help you stay in control.
18+ Minimum Age
No Exceptions
Support for Players
in Need
Self-Management
Tools Available
Tolerance for
Underage Gambling
At wp999, responsible gaming is not a side note buried somewhere in the terms and conditions. It is a core part of how we operate. Pakistan has a huge population of cricket enthusiasts who enjoy the added excitement of having a stake in a PSL match or a live casino session – and we are proud to serve that community. But we are equally aware that for a small number of people, what starts as harmless entertainment can become something more problematic. Our job is to make sure the tools are there when they are needed, and that the 18+ age restriction is applied without exception.
wp999 has built responsible gaming features directly into the account system. These are not hidden away or difficult to find. Every registered wp999 member can access deposit limits, session time alerts, cool-off periods, and self-exclusion from within their account settings at any time. Our support team is trained to identify and sensitively assist players who may be experiencing gambling-related difficulties, and live chat is available around the clock.
Gambling on wp999 should always be funded from money you can genuinely afford to lose. A few hundred rupees on a PSL match with friends is entertainment. Chasing losses, borrowing money, or gambling instead of paying essential bills is a sign that things have moved beyond entertainment. If any of that sounds familiar, please read through the tools on this page and use them – that is exactly what they are here for.
One point we want to be completely clear about: self-exclusion at wp999 is real. It is not a minor inconvenience or a cooling-off option. When a player activates self-exclusion, the account is locked, promotional communications stop immediately, and re-activation during the chosen exclusion period is not possible. We designed it this way on purpose, because a self-exclusion tool that is easy to reverse is not really a self-exclusion tool at all.
If two or more of the above apply to you, please contact our support team immediately or activate self-exclusion in your wp999 account settings.
All tools are available free of charge in your wp999 account settings and take effect immediately
Set a maximum deposit amount per day, week, or month. Once your limit is reached, no further deposits are accepted until the limit period resets. Increasing a limit requires a mandatory 24-hour cooling-off period before taking effect.
Set an alert or a hard session cutoff so you cannot play past a time limit you set in advance. When the limit is reached, wp999 will display an alert and, if you have chosen a hard limit, log you out automatically.
Temporarily pause your wp999 account for 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in, deposit, or place bets. Promotional messages are paused. The cool-off cannot be reversed once activated.
Close your wp999 account for 30, 90, or 180 days, or permanently. Self-exclusion is irreversible for the chosen period. Your account is fully locked, all marketing is stopped, and wp999 will refuse any attempt to re-register during the exclusion window.
Review a full history of your deposits, withdrawals, bets, and session lengths from within your wp999 account. Transparency about your own gambling history is one of the most effective responsible gaming tools available.
Enable pop-up reminders at intervals you choose during a gaming session. The reminder shows how long you have been playing and your net result for the session, prompting you to pause and decide whether to continue.
Setting responsible gaming limits on your wp999 account takes less than two minutes. Here is how to get started:
Navigate to wp999.app and sign in using your registered email and password.
Click on your account icon at the top right of the screen and select "Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All tools – deposit limits, session timers, cool-off, and self-exclusion – are listed here.
Choose the appropriate tool, set the value or period, and confirm. Restrictive changes (lower limits, cool-off, self-exclusion) take effect immediately. Limit increases have a mandatory 24-hour delay.
If you cannot access your account or need immediate help activating self-exclusion, our live chat team is available 24/7 and can action an exclusion on your behalf within minutes.
wp999 enforces a strict minimum age of 18 years for all registered members. This policy is non-negotiable and applied consistently across every account on the platform.
Our 18+ policy works in practice as follows:
Parental Controls
If you share a device with younger family members, we strongly recommend using parental control software to block access to online gambling platforms. Products such as Net Nanny and Qustodio are available and can be configured to block gambling-related sites across all browsers on a shared device.
Honest answers to the questions below can help you assess whether your gambling habits are healthy. If you answer "yes" to three or more, please consider reaching out for support or activating a wp999 self-exclusion.
Have you ever gambled more money than you planned to in a single session?
Have you felt the urge to bet bigger amounts to get the same excitement as before?
Have you tried to cut down on gambling but found it difficult?
Do you find yourself thinking about gambling when you are supposed to be focused on work, family, or daily life?
Have you ever gambled to relieve feelings of stress, anxiety, or sadness?
After losing money gambling, have you returned the next day to try and win it back?
Have you ever kept the extent of your gambling secret from people close to you?
Has gambling ever caused you serious financial difficulty, including difficulty paying for necessities?
If you answered yes to 3 or more of the above questions, please use the self-exclusion tool in your wp999 account or contact our support team for confidential assistance. You can also contact our team by email at [email protected].
This self-check is for informational purposes only and does not constitute a clinical diagnosis.
wp999 gives you all the tools you need to keep gambling enjoyable. Set your limits, use the reality check feature, and play knowing that our support team is always here if you need them. Log in to your account to manage your responsible gaming settings now.
Log In to Manage Your Settings18+ only. Gambling involves financial risk. Please never gamble with money you cannot afford to lose.